When it comes to customer satisfaction, "service after completion" is of the highest importance. It is commendable to complete a quality home or renovation, but being readily available after completion for any questions or problems that may arise is the next step towards overall customer satisfaction. The final step is following through with previously set expectations regarding the project's warranty as well as helping follow-up with any manufacturer warranties that may need to be addressed. This is standard practice at NCY Development & Construction.
It takes time to develop a solid reputation in the construction industry. Over 15 years, and thousands of customers, Nathan Young has earned a consistent record of high customer satisfaction. This has been accomplished not by hiding or shying away from a problem, but by being available, taking ownership, and honoring set expectations, contracts, and respectful business practices.
Our customers have full access, through numerous forms of communication, at any time, to our owner Nathan Young.